Vanilla

Due to the nature of our business and products we sell, items are not eligible for a refund, and returns are not able to be accepted.

If your shipment arrives damaged, or is lost, please contact us right away.  We will be happy to send a replacement, or provide store credit on your account.

Should you have any questions, please contact our team at bernbearkoffee@gmail.com.  Thank you!

All orders are processed within 2 business days.  

We proudly ship to addresses within the United States, including Alaska and Hawaii, US Territories, and APO/FPO/DPO addresses.

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Please allow 3-5 business days for delivery. (Additional delivery times for Alaska, Hawaii, and US Territories may apply)